Effective Date: August 15, 2024
1. Introduction
Welcome to Quality 1st Maintenance’s website (www.quality1stmaintenance.com). We are committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your personal information.
2. Information We Collect
We collect the following types of personal information from you when you interact with us:
- Personal Information: When you schedule an appointment or inquire about our services, we collect your first and last name, address, phone number, and email address.
- Payment Information: If you book a job that requires payment, we accept cash, credit cards, checks, and bank transfers. We do not store your payment information.
3. How We Collect Information
We collect personal information directly from you when you provide it over the phone or through our website. If you are referred to us through a lead service, we receive your information from that service so we can contact you.
4. Use of Collected Information
We use the information we collect for the following purposes:
- Customer Support: Creating and maintaining a customer file helps us provide better service if you contact us again.
- Marketing: We may use your email address to send you offers and marketing materials related to our services in the future.
5. Data Sharing and Disclosure
- Internal Use: We may share basic information about our customers internally when necessary, such as when a job has been sold.
- Third Parties: We do not sell or share your personal information with third parties for their marketing purposes.
6. Data Storage and Security
Your personal information is stored on a secure cloud software. While we strive to protect your information, we currently do not have additional security measures.
7. User Rights and Access
Although users do not have direct access to their data stored in our system, you may request access, corrections, or deletions by contacting us directly. We will make the information available to you as needed.
8. Cookies and Tracking
We do not use cookies or other tracking technologies on our website.
9. Third-Party Links
Our website contains a link to a third-party website. We do not track any data when you click on this link.
10. Children’s Privacy
We do not target or knowingly collect information from children under the age of 13.
11. International Data Transfers
We do not transfer personal data internationally.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting a notice on our website. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions or concerns about our Privacy Policy or your personal data, please contact us at:
- Phone: 516-289-7062
- Email: joannequality1st@gmail.com